Refund policy
Version 1.0. Effective date: 20 October 2026.
The short version: Pro is A$29 plus any tax where you live, paid once. If it isn't for you, ask for a full refund within 14 days of buying. No reason needed. These change-of-mind refunds are once per person. Refunds the law gives you are never limited.
1. Who we are
QR Code Maker is run by MaxPower Studio (ABN 31 362 180 362), based in Australia. This policy is part of our Terms of Use.
2. How you pay
Pro is paid through Stripe. Stripe's Managed Payments service (shown to you as Link) takes the payment, adds any sales tax, GST or VAT that applies, and sends your receipt. Your receipt may say "Sold through Link".
3. How to ask for a refund
Sign in and press Ask for a refund on the account page, or email [email protected] from the email address on your account. We refund the full amount you paid, including tax, to the card you paid with. Banks usually take 5 to 10 business days to show it. You can also ask Link support for a refund through the link in your receipt. However you ask, the rules below apply the same way.
4. Once per person
We give one change-of-mind refund per person. After one, we won't give another for a Pro purchase made with the same account, email address or card. You can still buy Pro again; it just can't be refunded for change of mind under this policy. This limit never applies to a refund the law gives you (section 8), including the 14-day right to withdraw that consumers in the EU and UK have on every purchase.
5. What happens to your codes
- Pro ends as soon as the refund goes through.
- You choose which 3 editable codes stay on, on the Editable codes page. Until you choose, we keep your 3 most scanned codes.
- Your other codes keep working for 7 days. We show a notice in your account and send you an email. After 7 days they pause: people who scan them see a short "paused" page.
- Nothing is deleted. If you buy Pro again, your paused codes come back on.
- iPhone and Android links stop working without Pro: those codes send everyone to their main link.
6. Bank disputes
If you dispute the payment with your bank, Pro ends while the dispute is open, and the same 7-day rule applies to your codes. If the dispute is decided in our favour, Pro comes back. Please email us first; we can usually sort it out faster.
7. After 14 days
After 14 days we don't give refunds for change of mind. If Pro doesn't work as described, email us. We'll fix it, or refund you where the problem is a major failure or we can't fix it in a reasonable time.
8. Your rights under the law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. This policy doesn't limit them. If a service has a major failure, you're entitled to a refund or other remedy whatever this policy says, and the once-per-person rule doesn't apply to those refunds. If you live in the EU or UK, you can withdraw from a Pro purchase within 14 days of buying it, whatever this policy says. If you live elsewhere, you also keep the mandatory rights your local law gives you.
9. If we close the service
If we ever close QR Code Maker, you get at least 12 months' notice and your codes keep working through it, as set out in section 10 of the Terms of Use. Your rights in section 8 still apply.
10. Changes to this policy
If we change this policy, we'll update the version and effective date at the top and add a line to the change log below. A change that is worse for you never applies to a purchase made before it. For a material change, we'll email account holders at least 60 days before it applies.
11. Contact
Questions about refunds: [email protected].
12. Change log
- Version 1.0 (effective 20 October 2026): first published version.